Mammoth's lodging, retail and dining outlets use various POS systems, making deployment of traditional gift cards and incentives programs difficult and sometimes impossible.
Former incentive campaigns relied on ordering and mailing plastic gift cards, which were both labor intensive
Previous incentive efforts didn't reveal who actually redeemed an incentive reward or if a guest returned for a repeat stay.
Data regarding campaign effectiveness, customer engagement and spend was lacking, preventing Mammoth from measuring ROI.
Wonder's rule-based technology enabled Mammoth to selectively configure incentive campaigns and distribute them seamlessly. Their guests received a premium and discreet experience that was effortless and automatic.
Mammoth would be able to easily configure incentives to be redeemed anywhere credit and debit cards are accepted
Wonder would handle the distribution of all gifts and incentives via email and/or SMS.
Zero POS integration or change to current checkout process would be needed for participating merchants.
Mammoth would have access to robust data, including individual spend, visit frequency and trend analysis
Guests on average spent 4.3X the value of the incentive initially offered by Mammoth, proving how card-linked technology drives significant spend.
Overall campaign ROI was 430%, demonstrating the effectiveness of Wonder's Incentives Solution.